Coinbase helps Durant unblock accounts spark dissatisfaction in crypto community, CEO promises to improve products

Odaily Planet Daily News NBA star Durant agents Ritchie Clayman and Durant previously revealed that he helped Durant buy Bitcoin, but forgot his account password Bitcoin was locked in the Coinbase account. After the incident attracted market attention, Coinbase CEO Brian Armstrong quickly responded and said he had helped Durant restore his account. However, the move has sparked dissatisfaction in the crypto community, with some pointing out that their Coinbase accounts have been locked for years but have not yet recovered, with the same problem but a very different solution. In response, Brian Armstrong posted a statement on the X platform that Coinbase attaches importance to providing better customer support on both ends and promises to improve the product so that more people will not encounter problems and provide a faster and higher quality experience when support is needed.